PRIVACY INFORMATION
Privacy Statement
Below is a privacy statement that applies to this website and associated businesses.
You
know us - you can trust us
We understand and share our customers' concerns about how personal
information is collected, used and shared. We want to assure you that we will
always handle personal information securely and carefully. We are committed to
safeguarding your information; this means that, among other things, we will
comply with all applicable Australian privacy laws and ensure our staff are
aware of their obligations.
Why
we collect information
We may collect information to deliver products or services to complete
other transactions and better understand our customers requirements and
preferences. This information enables us to personalize and improve our service
and in particular to provide offers that are of greater interest or benefit.
How
we collect this information
When a customer places an order and/or registers their details with
us, we store that information for future reference. This saves time when
customers shop with us again, as we do not have to re-enter customer details.
Sometimes we may add customers personal information with information from
external sources.
What
we collect
The personal information we collect is in most cases supplied when
customers register details, place an order or provide feedback to us. Generally,
the information we collect includes customer name, address, delivery address,
phone number and e-mail address.
Who
we may share your information with
We will never rent, lend or sell your personal information under any
circumstances. We will not use customer information for purposes unrelated
to the services we provide, unless we first obtain your consent. If you require
any further information please contact our customer service department on
Security
We will take all reasonable steps to store your personal information
securely. Only specific employees in our customer service, marketing and IT
areas will have access to our customers' and employee personal information, but
only under very strict controls and procedures.
Other Sites
We are not responsible for the privacy practices of sites that are linked to this site via hyperlinks, banner advertising or otherwise. Please take care at all times to check whose site you are visiting.
Our Privacy
Policies and Practices
From time to time and in line with customer expectations and
legislative changes, our privacy policies and procedures will be reviewed and,
if appropriate, updated. More information on privacy legislation is available
from the Federal Privacy Commissioner at www.privacy.gov.au.
About
cookies and how they work
When you interact with us on the internet, our system will
automatically send you a "cookie". A cookie is a small amount of
information sent from a web server to your computer, enabling your computer to
be recognized while the current Session lasts. It is used to handle your Session
and contains a unique number only. This number becomes invalid as soon as your Session
ends. Usually 30 minutes after you leave the site or you closed your browser.
PAYING BY PAYPAL
(Click
this Padlock to visit the Paypal Security & Fraud Page)
We have chosen PAYPAL ( www.paypal.com ) as our preferred shopping cart for many reasons. The most important reason is that we will NEVER have access to your credit card details. Paypal is owned and run by Ebay International, who run the largest online auction website in the world. ( www.ebay.com.au ) Paypal has over 7
8 Million members worldwide. Security is of critical importance at Paypal. They use proprietary technology - and constantly innovate - to help ensure your transactions are safe. In addition, Paypal and eBay have over 1000 people worldwide dedicated to keeping Paypal accounts safe, and stopping online criminals.GENERAL DISCLAIMER
All items are advertised in good faith to be
available at time of sale. However, unforeseen manufacturing, supply or delivery
problems or unexpected demand may occasionally result in stock unavailability.
Savings are off regular prices. In certain cases, some regular prices have been
reduced to ensure customers receive the lowest competitive price. Therefore, the
saving shown on the Internet may differ from the actual saving in your store. We
reserve the right to correct any printing errors.
